PRINTMAKER

RETURNS & CANCELLATIONS

 

Cancelling your order

If you would like to cancel your order before it has been shipped, please contact me so that I can cancel the order on my system before authorizing your payment. If your print(s) have already shipped we will be happy to exchange or refund within 14 working days (see below).

 

Returns, exchanges and refunds

I am happy for you to return items that do not meet your expectations, if returned to me in perfect condition. Please contact me for a return address. I would suggest that you use some form of delivery service that requires a signature. Once I have received the print(s) (in the condition in which they were sent) I can either offer you an alternative print or a full refund of the print value (excluding packing and shipping). I would like to request that you return the print(s) to me within 14 working days of receipt.